This Handbook is a milestone in the study of communication skills. In its depth and breadth, it is a remarkable work that both chronicles the field and provides a framework for the next generation of theory and research. When such an important milestone has been reached, it is useful to reflect on the journey thus far.
Readers of this book almost certainly agree that many of the most important activities in which we engage are communicative. Our ability to create and sustain our social world depends in large measure on how well we communicate. People’s social skills are crucial to their well-being—individually and collectively. The importance of understanding skillful behavior in all its complexities cannot be overstated.
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